64 GB
This item is currently only available for Express Pickup.
Reviews
3.5
337 reviews
51% of reviewers recommend this product.
Absolutely the biggest Piece of JUNK!!!
mario . 7 days ago
Motorola Customer Care - 4 days ago
Hi Mario! We're really sorry to hear that your device is lagging, that's definitely not the experience we want for you. Let me assist you with this. Have you tried checking if your device has the latest software update? You can do this by going to Settings > System > Advanced > System updates and ensuring all your apps are up to date. Additionally, you can also attempt to reset your app preferences. This will reset your notification settings and default apps, while keeping your data safe. Simply navigate to Settings > Apps & Notifications > See all apps > Menu (three dots on the top right) > Reset app preferences. Please keep us posted on how this works out for you. If you have any other concerns, feel free to reach out to us via email at supportforums@motorola.com. -YthanNew phone from Motorola
25 days ago
Motorola Customer Care - 24 days ago
Thank you for sharing, William. We're thrilled to hear that you're enjoying your new Motorola phone. It's great to stick with a brand you trust, especially when it consistently meets your expectations. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -MitchCompare devices
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Motorola one 5G UW ace
Starts at $8.33/mo
for 36 months, 0% APR
Motorola edge 5G UW
Starts at $16.66/mo
for 36 months, 0% APR
Motorola edge+ 5G UW
Starts at $23.61/mo
for 36 months, 0% APR
Battery life
Up to 2 days
Battery life
Up to 2 days
Battery life
Up to 41 hrs
Screen
6.7" FHD+ Max Vision display (20:9 aspect ratio)
Screen
6.8" FHD+ Max Vision display
Screen
6.7" display | OLED, FHD+, DCI-P3 color space, 10-bit, HDR10+
Reviews
(306)
Reviews
(798)
Reviews
(573)
Storage
64 GB (Subject to availability)
Storage
256 GB (Subject to availability)
Storage
128 GB, 256 GB (Subject to availability)
Rear camera
48MP | Ultra-Wide Angle: 8MP | Macro Vision: 2MP | AI & Quad Pixel technology
Rear camera
108 MP ultra high-res camera system (+8 MP Ultra-Wide Angle w/ Macro Vision; 2 MP Depth Camera)
Rear camera
50 MP high-res main camera system | 50 MP Ultra-wide Angle w/ Macro Vision (+2 MP Depth Camera)
Colors
Colors
Colors
- 5G Ultra Wideband available only in parts of select cities. 5G Nationwide available in 2700+ cities.
- Based on average battery life under typical usage conditions. Average expected performance based on typical use. Actual battery life depends on factors such as network, features selected, frequency of calls, and voice data, and other application usage patterns. Results may vary.
- App download required for Alexa. Additional devices are sold separately.
- The 48MP sensor combines 4 pixels into 1, for an effective photo resolution of 12MP.
- Available user storage is less due to many factors, including operating system, software and functions utilizing part of this capacity; may change with software updates.
- Memory card sold separately.
Get hands-free access with just your voice.
5G speeds for all.
Battery life that lasts for days.
Verizon Adaptive Sound for premium audio.
Level up your viewing experience.
Get the shot, day or night.
Do more, faster than before.
Get hands-free access with just your voice.
5G speeds for all.
Design
Colors
Volcanic Grey
Weight
7.53 oz.
Width
2.99 in
Charging Port
USB Type C
Height
6.54 in
Accessibility
Overall
Accessibility Shortcut, Android Accessibility Suite, Alexa button press supported (Power button shortcut)
Auditory
Hearing Aid Support, Live Caption, Live Transcribe, Real-Time Text, Sound Notifications
Mobility / Cognitive
Switch Access
Hearing Aid Compatibility
M3/T3
Visual
Magnification, Text and display, TalkBack, Select to Speak, Google Assistant
Network
4G Network
B2, B4, B5, B13, B66, B48
Wi-Fi
Wi-Fi 802.11 a/b/g/n/ac | 2.4 GHz & 5 GHz | Wi-Fi hotspot
SAR
Head 1.00 W/kg | Bodyworn 1.19 W/kg
FCC ID
IHDT56ZF3
Global & Roaming Network
B1, B2, B3, B4, B5, B7, B8, B12, B13, B17, B20
5G Nationwide
n2/n5/n48/n66
5G Ultra Wideband
n260/ n261 (high-band / mmWave) | n77 (mid-band / C-band)
World Device
Global LTE roaming supported
Battery
Standby Time
424 hrs.
Usage Time
2 days
Battery
5,000 mAh
Fast Charge
Support up to 20W charging
Additional Features
Verizon Adaptive Sound
Experience superior audio quality with an expanded sound stage, added clarity, crispness, rich trebles and deeper bases. Verizon Adaptive Sound enhances all content on your connected device.
Camera
Rear Camera
48MP | Ultra-Wide Angle: 8MP | Macro Vision: 2MP | AI & Quad Pixel technology
Front Camera
16MP | Quad Pixel technology
Performance
Bluetooth
5.1
Processor
Qualcomm® Snapdragon™ 750G 5G
Storage
4GB (RAM) + 128GB Flash built-in storage | up to 1TB microSD card expandable
Operating System
Android™ 11
Security
Fingerprint reader (rear)
Display
Screen
6.7" FHD+ Max Vision display (20:9 aspect ratio)
SKU#
SKU#
MOTXT21131
What's in the box
- motorola one 5G UW ace
- USB-C Cable
- SIM Tool and pre-inserted SIM card
- Verizon Guides
- 5G Ultra Wideband available only in parts of select cities. 5G Nationwide available in 2700+ cities.
- Based on average battery life under typical usage conditions. Average expected performance based on typical use. Actual battery life depends on factors such as network, features selected, frequency of calls, and voice data, and other application usage patterns. Results may vary.
- App download required for Alexa. Additional devices are sold separately.
- The 48MP sensor combines 4 pixels into 1, for an effective photo resolution of 12MP.
- Available user storage is less due to many factors, including operating system, software and functions utilizing part of this capacity; may change with software updates.
- Memory card sold separately.
Motorola one 5G UW ace Reviews
3.5
337 reviews
51% of reviewers recommend this product.
Absolutely the biggest Piece of JUNK!!!
mario . 7 days ago
Motorola Customer Care - 4 days ago
Hi Mario! We're really sorry to hear that your device is lagging, that's definitely not the experience we want for you. Let me assist you with this. Have you tried checking if your device has the latest software update? You can do this by going to Settings > System > Advanced > System updates and ensuring all your apps are up to date. Additionally, you can also attempt to reset your app preferences. This will reset your notification settings and default apps, while keeping your data safe. Simply navigate to Settings > Apps & Notifications > See all apps > Menu (three dots on the top right) > Reset app preferences. Please keep us posted on how this works out for you. If you have any other concerns, feel free to reach out to us via email at supportforums@motorola.com. -YthanNew phone from Motorola
25 days ago
Motorola Customer Care - 24 days ago
Thank you for sharing, William. We're thrilled to hear that you're enjoying your new Motorola phone. It's great to stick with a brand you trust, especially when it consistently meets your expectations. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -MitchShipment Disaster
Neil . 25 days ago
Motorola Customer Care - 22 days ago
Hi Neil, We're sorry to hear about the trouble you've had with your phone order. That's certainly not the experience we want for you. We suggest reaching out to Verizon's customer support team. They will work to find a solution regarding the missing phone and the charges you're facing. -MitchNice phone
Robert . 27 days ago
Motorola Customer Care - 27 days ago
Hi Robert, thank you for your valuable feedback and for selecting Motorola Mobility as your device provider. We would like to cordially invite you to join our official community page, where you can stay updated with the latest advancements in our devices. Simply visit https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en to join. -YthanAbsolute Garbage Phone
Steven . 1 month ago
Motorola Customer Care - 1 month ago
We're sorry to hear about your experience, Steven. It's disappointing when a device doesn't perform as expected. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -MitchPerformance
Bob60 . 1 month ago
Motorola Customer Care - 1 month ago
Thank you for sharing your feedback, Bob60. We're sorry to know that you're experiencing this on your phone. Lags are sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -MitchPerformance
Marty70 . 1 month ago
Motorola Customer Care - 1 month ago
Hello Marty70, Thank you for sharing your experience with the phone. It sounds like you've encountered some frustrations with the lagging performance, particularly with apps and the camera. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -MitchAnother winner from Motorola
B Carr . 1 month ago
Motorola Customer Care - 1 month ago
Hi B Carr, It's great to hear that your third Motorola phone is living up to the standard set by your previous two! Motorola often maintains a reputation for reliable performance and user-friendly experiences. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -MitchPhone sucks
Joseph . 1 month ago
Motorola Customer Care - 1 month ago
Thank you for sharing your experience with us, Joseph. We understand how frustrating it can be when your phone's performance doesn't meet expectations. We apologize for any inconvenience caused by the slow system and the inconsistency with the fingerprint or face unlocking feature. We would suggest further troubleshooting the phone. Please follow the troubleshooting steps here that could fix the problem on the device. Kindly check this link, https://motorola-global-portal.custhelp.com/app/mcp/troubleshooter_page/g_id/5059 select Display/Touchscreen, and choose Phone is slow/unstable. Please email us at supportforums@motorola.com at your earliest convenience. We'll be there to help. -ElleNothing to add
Dave . 1 month ago
Motorola Customer Care - 1 month ago
Hi Dave, We're glad to hear you're liking the new phone! It's always a win when the upgrade feels like a step up from the previous version. If you have any questions or need assistance, feel free to reach out. Thanks for sharing your thoughts! -MitchMotorola one 5G UW ace FAQs
Leslie . Apr 3, 2024
Does the Moto one 5G UW support ASHA (Audio Streaming for Hearing Aids)?
Hi Leslie, Thank you for your inquiry and interest in our product. If you look at the page here: https://forums.lenovo.com/topic/findpost/15266/5206051/5900922, the Moto One 5G UW Ace phone is not listed that supports ASHA. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch
Here's a link with some information: https://www.motorola.com/us/about/hearing-aid-compatibility-us -Joe
cesar . Mar 13, 2024
how do i know my phones sim card password
Hi Cesar, Thank you for your inquiry. If you're referring to the SIM card PIN or PUK (Personal Unlocking Key), these are typically provided by your mobile network provider when you receive your SIM card. -Mitch
Please reach out to support for assistance: https://www.verizonwireless.com/support/ ~Peter
Dwayne . Feb 27, 2024
How good does my credit need to be to get a Verizon phone and be a customer?
Hi Dwayne, Verizon's credit requirements can vary based on the type of plan and phone you choose. We recommend reaching out to Verizon directly or visiting a Verizon store. They can provide more personalized information and help you find the best plan for your needs. -Mitch
vzw.com/contactus -Melissa
MrsB . Feb 14, 2024
Is the moto one 5G UW Ace wireless charging compatible? QI?
Veiw all specifications for Motorola one 5G UW ace on https://www.motorola.com/us/smartphones-motorola-one-5g-ace/p?skuId=537 Battery Size 5000 mAh Charging Support up to 15W charging Battery Life Over 2 days battery life Charger Type 10W rapid charger in-box
Hi MrsB, It was a pleasure to receive your inquiry about our product. No, the Moto One 5G UW Ace phone doesn't support wireless charging. You can check this link for the Motorola phones that support wireless charging here: https://www.motorola.com/us/find-motorola-charging-accessories-that-fit-your-phone/p. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch
Pababe . Feb 13, 2024
Is this a simple phone for an elder that has failing vision...Motorola one 5G UW ace
Hi Pababe, Thank you for your inquiry. The Motorola One 5G UW Ace is indeed a suitable choice for someone with failing vision due to its user-friendly interface and accessibility features. Its larger screen and adjustable font sizes can make text easier to read, while features like voice commands and high-contrast modes can further enhance usability. You can check this link for the phone's specifications here: https://www.motorola.com/us/smartphones-motorola-one-5g-ace/p?skuId=537. -Mitch
We recommend going to a store and viewing the device personally to make sure it's a good fit. Here's a link to our store locator so you can find the nearest store: https://www.verizon.com/stores/ ~Jesse
Rich . Feb 11, 2024
Does this phone phone support a Samsung wireless charger 5v. 2.0 A 9v 1.67A
No, this device would not be compatible with that type of charger. -Andi
Thank you for reaching out. I know having wireless charging support is convenient to have on our devices. However, this device doesn't support wireless charging. Therefore, it won't be able to support any wireless chargers including, the Samsung ones. -Jess
darvin . Jan 12, 2024
is this phone nfc compatible
Thank you for taking the time to post this and for your interest in one of our devices darvin, you are correct, this device is a NFC compatible. For other concern, please don't hesitate to reach out to us. -Ythan
This device is NFC compatible. To learn more, click here: https://www.verizon.com/support/knowledge-base-238106/
barb . Jan 7, 2024
I need my sim puk code for my Motorola one 5 aw
You can locate the Motorola One 5G UW SIM PIN/PUK through your My Verizon account by following the steps on this link: https://www.verizon.com/support/knowledge-base-47377/. ~Gilbert
Hi Barb, We understand that you need your SIM PUK code for your Motorola One 5G UW Ace phone. We suggest contacting your service provider since the SIM PUK code is managed by your service carrier. -Mitch
Susan . Jan 6, 2024
Is a Motorola one 5g us ace able to use esims?
Hi Susan, It was a pleasure to receive your inquiry about our product. No, the Moto One 5G Ace phone does not have an eSim capability. You can check this link for the phone's specifications here: https://www.motorola.com/us/smartphones-motorola-one-5g-ace/p?skuId=537. -Mitch
Yes, the Motorola One 5G UW is eSIM capable. ~Ivone
Kenn . Jan 2, 2024
Does this phone have an audio jack?
Hi Kenn, It was a pleasure to receive your inquiry about our product. Yes, the Moto One 5G UW Ace phone does have a 3.5mm headphone jack. You can check the phone specification here: https://www.motorola.com/us/smartphones-motorola-one-5g-ace/p?skuId=537. -Mitch
Kenn, the Motorola one 5G UW ace does not have an audio jack. https://www.verizon.com/smartphones/motorola-one-5g-uw-ace/ -Natasha